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Overview

We offer access to the best strategies and practices in User Testing.

Gain the tools to understand how your users interact with your product and how you can improve their experience. It’s no secret that this is one of the most effective research techniques available. We give you the most relevant and up-to-date knowledge on how to implement your research plan step by step.  

Course Details:

  • The importance of usability testing
  • Case Studies of effective usability testing
  • How to test assumptions about the user’s needs and problems.
  • How to analyse insights and the best prioritisation techniques and tools to use.
  • How to gather insights using automated solutions and participatory techniques. 
  • How to conduct a usability test face-to-face with the customer.
  • How to test conduct a usability test remotely with the customer.
  • Powerful Usability Testing scripts & questions that you can use to ensure you are not guiding the user in a participatory setting. 
  • The best Usability testing tools available.
  • Product Usability reviews and how to present feedback to the business.
  • User Interface Testing; Types of testing: AB testing, Multivariate testing.
  • The toolkit and testing plan to investigate your assumptions about your user’s attitudes and emotions when interacting with your website or application.

Who is this course for?

  • Product Managers and Product Owners looking to learn more user-centred approaches to product innovation and user testing.
  • UX Designers who wish to upskill with the latest skills and techniques in user testing.
  • Frontend Developers who wish to know more about usability best practices and the user-centric research process.
  • Business Analysts and project managers seeking to better understand their customer’s needs.
  • Start-up Founders & business owners who want to scale their business with the latest user testing techniques to help validate or invalidate design decisions.
  • Anyone interested in starting a career in user experience design and research.
This is the best way to test and learn what your users actually need before investing more time and money into your product.

Benefits of this course

Get support from experts in our online community
We are here for you every step of the way. There are opportunities to connect and socialise with other business professionals.

Self-paced online course
You get access to all the lessons. There are no deadlines so you can progress through the course at your own speed.

Downloadable Templates and guides
We believe that the most effective way to learn is by doing. You have actionable tasks and templates that you can use to help build your skills and confidence in the primary UX techniques.

Access to course materials for 1 full year
We understand everyone learns at their own pace and we want you to progress in the course in your own time. You have the freedom to access the course material for one whole year.